Frequently Asked Questions

We offer a curated range of Mirror Wall Decors, Hanging Shelves, and custom-designed home décor pieces. Each product is crafted with care to elevate your living space.

Yes! We offer full customization and bespoke services. Whether you have a specific size, shape, finish, or design in mind, we’ll work with you to bring your vision to life. Get in touch with us to discuss your requirements.

Our bespoke service is a collaborative process. You share your ideas, dimensions, and preferred style, and our team will create a one-of-a-kind piece tailored specifically for you. Lead times vary depending on the complexity of the order.

You can browse our products and reach out to us directly to place an order. Once confirmed, we’ll send you the payment details to complete your purchase.

We currently accept payment via bank transfer only. We do not process online payments. Once your order is confirmed, we’ll provide you with our bank details to complete the transaction.

Delivery times vary depending on your location and whether the item is a standard product or a bespoke order. Standard items are typically dispatched within 3–5 business days, while custom orders may take longer. We’ll keep you updated throughout the process.

Please contact us directly to enquire about international shipping options and costs, as availability may vary by location.

We want you to be happy with your purchase. Please contact us within 7 days of receiving your order if there’s an issue. Please note that bespoke and custom-made items are non-refundable unless they arrive damaged or faulty.

For mirrors, use a soft, lint-free cloth and a gentle glass cleaner. Avoid abrasive materials. For hanging shelves, wipe with a dry or slightly damp cloth. Avoid prolonged exposure to moisture.

You can reach us through our contact page or by sending us a message directly. We typically respond within 1–2 business days.